Senior Systems Engineer

Senior Systems Engineer

About us

This is your chance to play an integral role in The Lottery Office, our medium-sized, rapidly growing business that is on the upward trajectory to something big! We have an exciting opportunity for a highly competent and self-motivated Senior Systems Engineer to join our team in Darwin.  You will work on Infrastructure Projects with on-prem Server/Desktop hardware and Microsoft/Azure platforms, reporting to our IT&T Services Manager/CISO.

Here’s your new opportunity

The objective of the role is to assist in the implementation, maintenance, break/fix, and monitoring of the server and storage infrastructure as well as certain core applications.  You will maintain and enhance the Microsoft Azure platform, Azure AD, Office 365 and related messaging systems as well as learn and lend assistance with a myriad of other solutions that are deployed.  Rostered On-Call home-based evening and weekend work will be required, once you are up to speed.

This is a permanent full-time role as an employee of our company.  The successful candidate will work four days per week in our Darwin office and from home one day per week.

Who we are

The Lottery Office is Australian owned & operated and have been market leaders in the gaming industry since 2003.  We are proudly licensed by the Northern Territory Government, which ensures regulatory compliance and confidence with our ever-increasing number of players.

The Lottery Office has been an official lottery partner of Allianz Stadium Sydney since 2023, and we are the official Principal Partner with NRL’s Gold Coast Titans, for 2024 and beyond!

Find out more - www.lotteryoffice.com.au 

What your days will look like

• Assist in implementing, securing, monitoring, and maintaining the Microsoft and Azure infrastructure and related operations infrastructure
• Work with other teams to ensure 24/7/365 mission critical applications availability, reliability, and performance
• Assist in Active Directory, Windows Server, Exchange and Office 365 administration
• Responsible for project-based work – SOE, SCCM rollouts, laptop deployments, GPO policies, network connectivity issues etc
• Intune Endpoint management application deployment
• Assist in developing detailed disaster recovery systems and procedures in conjunction with the IT Security team
• Support backup recovery, performance and tuning, problem determination, resolution and deployment
• Develop and document support strategies, troubleshooting guidelines, and escalation procedures, supporting enterprise computing

What you’ll bring to the role

• 5+ years’ experience in supporting server systems administration in a complex IT environment
• Good understanding of network principles and hardware – capable of completing smaller network projects i.e., routers & switches, WIFI audits etc
• Strong knowledge of server hardware and software technology, systems analysis and troubleshooting, and research techniques
• Working knowledge of software and hardware design, and recovery techniques necessary to keep servers operational and accessible
• Strong knowledge of the Microsoft stack – Azure, Exchange, O365, SharePoint etc
• Good working knowledge and experience with VMWare (ESXi, vSAN) and backup solutions (Acronis, Backup Exec etc)
• Strong knowledge of server backups and restore software, administration, policies, retention, and scheduling
• Scripting experience - PowerShell
• Strong analytical and organizational skills, and the ability to take on multiple tasks simultaneously
• Strong verbal and written communication skills, including strong technical documentation skills
• Willing and able to be part of a rotating On-Call roster to undertake IT support duties outside usual office hours and on weekends, after probationary period

Why you need to work for us

• We are the principal partner of the Gold Coast Titans with benefits, including but not limited to, access to free tickets to any home game played at CBUS stadium on the Gold Coast
• We have our own Charity fund, where a portion of each individual sale is given back to Australian charity and community groups to benefit those in need
• Comprehensive one-on-one training, with ongoing coaching and support
• Monthly and yearly Rewards & Recognition programs
• Birthday celebrations, quarterly lunches, end of year party and much more!
• Small, friendly and supportive team

If you want to join us and be part of a committed, talented and successful team where you can make a big difference, then this is the role for you.

If you are interested, we’d love to hear from you

To apply for this exciting role, click the ‘Quick Apply’ button and submit your resume and covering letter addressing the above criteria, essential.

Please note: Applicants must not be subject to work limitations, must have the ability to work beyond six months, and be willing to complete a mandatory police check.