Technology Engineer

 Technology Engineer

Do you want to work for an iconic Western Australian organisation committed to changing lives and making a difference to your community?

For more than 130 years, St John WA has been a cornerstone of support in Western Australia connecting with community through education, training and care.  

As a trusted not-for-profit, the organisation’s unwavering mission is to serve humanity and build resilient communities which we do through a strong team spirit, camaraderie and the collaboration of all team members – paid and volunteers alike - working together to support wellbeing and health for every Western Australian.  

St John WA is powered by team members who have a strong sense of belonging and purpose and combined we are a leader in pre-hospital care and related products with revenue of about $500 million across 17 different services, and a team of 8500 including 3500 paid team members and 5000 volunteer team members.   

Last year, we connected with 1.2 million Western Australians including:  

• 340,000 people through first aid training, education and engagement,  
• 362,000 people who received care close to where they live and work,  
• 410,000 received trusted transport and emergency care when they needed it most.   

A job to be proud of:

As our Technology Engineer, you’ll be the heartbeat of our IT infrastructure, keeping our systems running seamlessly to support essential community services. From planning, installing, and configuring to maintaining and optimising our IT hardware, software, and communication links, you’ll ensure peak performance. You’ll swiftly diagnose and resolve issues, minimizing downtime, and provide training and support to empower our team in using technology effectively.

This role extends beyond system maintenance—you’ll be integral to a mission that impacts lives. Traveling to various sites, including regional areas, you’ll ensure our technology is reliable and accessible. Whether it's a quick trip or extended travel with flights and accommodation, your dedication will equip our teams with the tools needed to deliver life-changing services daily.

What you’ll do:

• Install, configure, test, maintain, monitor, and troubleshoot end-user hardware and software.
• Provide technical support to promote Microsoft digital solutions across the organisation.
• Collaborate with solution architects and SMEs to resolve complex technical issues.
• Administer firewalls, switches, routers, and other network hardware/software.
• Perform network maintenance and system upgrades, including service packs, patches, and security updates.
• Support continuous improvement by aligning with long-term goals and tech advancements.
• Maintain a proactive approach to system support, ensuring alignment with organisational objectives.

What you’ll need:

• Minimum of 5 years proven experience in a System, Network, or Security Engineer role, with a strong emphasis on Microsoft technologies and solutions.
• Working technical knowledge of network and PC operating systems, including Microsoft, IOS
• Working technical knowledge of current network hardware, protocols, and standards
• Hands-on hardware troubleshooting and cabling installation experience
• Certifications in Microsoft Associate Level 3 or Expert Level in Security, Compliance, and Identity Fundamentals, Azure Administrator Associate or Microsoft Certified: Microsoft 365 Certified: Enterprise Administrator Expert
• ITIL Certification
• CCNA or willingness to obtain certification
• Demonstrated continuous professional development in the latest digital workplace technologies and trends.

What’s in it for you?

The successful candidate will be offered an interactive and supportive working environment within a positive and professional team along with:

• Up to $18,500 in salary packaging options.
• $550 Health and Wellness reimbursement.
• 17.5% leave loading for added time off benefits.
• Competitive remuneration package.
• Free emergency ambulance cover and first aid training.

Are you ready to change lives?

To apply for this exciting opportunity please select "Apply Now".

Alternatively, if you have any questions, please contact Kayla Quince on (08) 9334 1436 or via email at kayla.quince@stjohnwa.com.au

Applications close on Wednesday 13th November 2024 at 6pm.

St John WA is committed to creating an inclusive environment which provides a sense of belonging and enables a welcoming, diverse, capable and connected workforce who represent the community we serve. Our goal is to ensure people feel safe to be themselves.

We actively encourage applications from people of all ages, genders, nationalities, abilities, and cultural backgrounds, including Aboriginal and Torres Strait Islander peoples, members of the LGBTIQ+ community, and all other suitable applicants.

Please note that St John will not accept recruitment agency applications for this position.

St John reserves the right to select a shortlist from the applications received. The selection process employed will be at the discretion of St John